Frequently Asked Questions
Find answers to common questions about our apparel and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on body measurements.
What materials are used in your clothing?
We prioritize high-quality, sustainable fabrics. Specific material compositions are listed under the 'Product Details' section of every item.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly; however, you can request a change within 60 minutes of placement by contacting our support team.
Do you restock items that are sold out?
Many of our core pieces are restocked regularly. We recommend signing up for 'Back in Stock' notifications on the specific product page.
How should I care for my Pioneer Electronics garments?
To ensure longevity, please follow the care label instructions inside each garment, though we generally recommend cold washes and air drying.
Are your manufacturing processes ethical?
Yes, we partner exclusively with fair-trade certified factories that ensure safe working conditions and fair wages for all employees.